Questionnaire for Tourist Experience Survey

Skip to form

Homestay Tourist Survey

Tourist Experience Questionnaire

Homestay Tourism Research — North Bengal Hill Region  |  Academic Use Only  |  Strictly Confidential

Survey Date

Village

GPS Coordinates (if available)

📋 Instructions to Enumerator This questionnaire is for face-to-face or self-administered interview with a guest currently staying at or recently departed from a registered/unregistered homestay in the study area. All information is strictly confidential and for academic research only. Obtain verbal consent before proceeding.

For Likert Scale questions: 1 = Very Poor / Strongly Disagree  →  5 = Very Good / Strongly Agree

A: Tourist Profile B: Visit Profile C: Satisfaction D: Host–Guest Interaction E: Destination Assessment F: Open-Ended Reflections

A

Section A: Tourist Profile

A1. Age Group

Below 20 20–30 31–40 41–50 51–60 Above 60

---

A2. Gender

Male Female Other / Prefer not to say

---

A3. Occupation

Student Government Service Private Service Business Professional (Doctor/Lawyer/etc.) Homemaker Retired Other:

---

A4. State / Country of Residence

---

A5. Type of Travel Party

Solo Couple Family with children Friends group Senior citizen group Institutional / Educational group

B

Section B: Visit Profile

B1. Is this your first visit to this homestay / destination?

Yes, first visit No, repeat visit   —   How many times previously?

---

B2. How did you find out about this homestay? (Tick all applicable)

Word of mouth / friend's recommendation Travel agent Google Search OTA platform (Booking.com / MakeMyTrip / Airbnb) Social media (Instagram / Facebook) Travel blog / YouTube WB Tourism portal Other:

---

B3. Number of nights staying at this homestay

1 night 2 nights 3–5 nights More than 5 nights

---

B4. Tariff Paid per person per day (₹)

Below ₹500 ₹500–1,000 ₹1,001–1,500 ₹1,501–2,000

---

B5. Other Expenditure per person per day (₹)

Below ₹500 ₹500–1,000 ₹1,001–2,000 ₹2,001–3,500 Above ₹3,500

C

Section C: Satisfaction & Experience Assessment

C1. Why did you choose a homestay over a hotel or resort? (Rank Top 3; 1 = Most Important)

Reason	Rank (1–3)
Proximity to nature / wildlife
Adventure / offbeat destination appeal
Peaceful, less crowded
Pure natural settings
Authentic local experience
Local food and home cooking
Recommended by someone I trust
Wish to support the local community

---

C2. Please rate your overall experience in the homestay on the following parameters

1 = Very Poor2 = Poor3 = Average4 = Good5 = Very Good

Parameter	Score (1 – 5)

---

C3. How is your homestay experience compared to your expectations before arrival?

Far exceeded expectations Largely met expectations Somewhat met expectations Somewhat below expectations Well below expectations

---

C4. What was the single best aspect of your homestay experience?

---

C5. What was the most significant disappointment or inconvenience during your stay?

---

C6. Would you recommend this homestay to others?

Definitely yes Probably yes Unsure Probably not Definitely not

D

Section D: Host–Guest Interaction & Cultural Experience

D1. How would you describe the host family's attitude towards you as a guest?

Very warm and enthusiastic Friendly and welcoming Polite but professional Indifferent Uncomfortable or unwelcoming

---

D2. Did you interact meaningfully with the host family during your stay?

Yes, extensively (shared meals, conversations, activities) Yes, occasionally Minimal interaction only Almost none

---

D3. Were you able to participate in or observe any of the following local activities? (Tick all applicable)

Home-cooked traditional meal Local festival / cultural event Village walk / guided nature trail Tea garden visit Cooking with host family Traditional craft / handicraft Wildlife / birdwatching Agricultural work experience None of the above

E

Section E: Destination Assessment & Future Intentions

E1. Why do you choose this destination? (Rank by preference; 1 = Most Important)

Attraction	Rank
Pure natural scenery (mountains, valleys, rivers)
Wildlife and forest / National Park proximity
Tea gardens and plantation landscape
Local tribal/ethnic culture and traditions
Offbeat / less-crowded, peaceful setting
Adventure activities (trekking, river rafting, etc.)
Local cuisine and food experience
Birdwatching / flora–fauna observation

---

E2. How did you reach this destination? (Tick all applicable)

Private car Hired taxi / cab Shared vehicle Bus Train + local transport Other:

---

E3. How would you rate this destination as an offbeat hill destination?

Excellent Very good Acceptable Poor Very poor

---

E4. How would you rate road access and transport connectivity to this village & homestay?

Very good Acceptable Poor but manageable Very poor — a serious deterrent

---

E5. Expectation vs. Experience Met by this Place

Far exceeded expectations Largely met expectations Satisfactory Somewhat below expectations Well below expectations

---

E6. In your view, what are the top two improvements this destination needs most? (Select any two)

Better road access More viewpoints Car facility Online booking facility English-speaking host Local guide services Medical / first aid access More recreational activities More cultural activity options Reliable electricity Consistent Wi-Fi / internet Better waste management Other:

---

E7. Would you recommend this place to others?

Definitely yes Probably yes Not sure Probably not Definitely not

---

E8. Would you return to this destination for another homestay visit?

Definitely yes Probably yes Not sure Probably not Definitely not

---

E9. Do you prefer this destination over more popular/commercial tourist spots like Darjeeling town or Gangtok?

Yes, strongly prefer this type of experience Yes, somewhat No clear preference No, I prefer commercial destinations for convenience

Briefly explain your preference, if you wish:

---

E10. Purity of the natural settings

Excellent Good Average Below Average Poor

---

E11. Changes made to the natural settings

Heavily Sufficiently Moderately Slightly Not at all

F

Section F: Open-Ended Reflections

F1. In your own words, what makes a homestay experience meaningfully different from staying at a hotel?

---

F2. Do you feel your spending here directly benefits the local family and community? Why or why not?

---

F3. Any other suggestions for improving homestay tourism in North Bengal?

---

Additional Comments (If any)

Signature of Student / Enumerator

Date

Responses saved: 0